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Types of Information We Collect
You can visit the Genius Design site without revealing any personal information about yourself. As for most websites, when you visit our site, we collect some information automatically. On its own, this information is not linked to any personal information about yourself. At times, we collect personal information about you as described in this policy. In general, the information you provide will be used to support your client relationship with us and to enhance and improve our site, products, and services.
Collection and Use of Personal Information
We only collect personal information when you choose to reveal it to us. The personal information we collect is described below and is used to better serve you, to process your orders, for e-marketing and promotions purposes, to respond to inquiries and to improve our site.
Client Accounts and Transactions: When you create a client account, we collect personal information including your name, gender, mailing address, phone number and email address. When you buy merchandise, in addition to the previous, we require a shipping and a billing address. Such information is used to fulfill transactions authorized by you on the site and to contact you in ways described by this policy and managed by you.
Package Delivery: For package delivery purposes, we share your shipping information (name and delivery address) with the relevant Genius Designer(s) and with shipping service providers. Neither may use your personal information for purposes other than package delivery.
Communications, E-marketing and Opting-Out: We want to communicate with you only if you want to hear from us. With your consent, we may send you our newsletter, information about new products and other updates. If you wish to withdraw your consent, simply unsubscribe from our newsletter, change your account settings or email us at email@example.com. When you contact us through email, we receive your email address and any other information you choose to include in your email. Such information is used to respond to your inquiry, and in some cases, may be used to write our FAQs, in which case we will not identify you (or anyone else) as the questioner.
Site Management: We may also use personal information for internal purposes such as data analysis, and to improve our website, offer and services.
Disclosure: Personal information about our clients is important to us and we are not in the business of selling, renting or leasing it. On an exceptional basis however, we may disclose personal information if we are required to do so by law or if you violate our Conditions of Use. This includes exchanging information with other companies and organizations for fraud protection and credit-risk reduction.
Non-Personal Information and Use
When you visit our site or use our services, some information from your computer or mobile device is automatically collected. This information is collected in a form that does not, on its own, permit direct association with any specific individual. We refer to such information as ‘’non-personal information’’, which includes data such as IP address, type of browser and operating system used, referrer URL, the name of your internet service provider, the specific areas of our website you visit, and the date and duration of your visit. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we may treat these identifiers as personal information.
Use of Non-Personal Information: We use non-personal information in a variety of ways, including to diagnose or fix technology problems, to monitor aggregate metrics such as total number of visitors, traffic and pages visited, to help us understand client needs and identify trends, to carry out promotional activities and targeted advertising, as well as to improve site functionality and our services. We also use or may use such information to provide features such as storage of items in your shopping cart between visits and to suggest you with merchandise you might like.
Disclosure: We may share non-personal information with Genius Designers and other business partners, but such information will always be aggregated and anonymized, so personally-identifiable information is not revealed. We do not sell, rent or lease non-personal information to others, nor do we share it with third parties for their marketing purposes.
Deleting or Disabling Cookies: If you reject or limit cookies, you may disable many of the features available on our site, so we recommend you leave cookies enabled to provide the best visitor / user experience. Should you choose to reject or limit cookies and other tracking/recording tools on your browser, it may be possible to do so though your device or browser settings. For more information about cookies, visit www.allaboutcookies.org. For information on how Google Analytics collects and processes data and how to opt out, visit www.google.com/policies/privacy/partners/. Note however that you may not be able to delete or disable cookies on certain mobile devices and/or certain browsers.
Other Information Practices
Security: We strive to maintain the confidentiality of your information. All information you provide to us is stored on a secure server and we use commercially reasonable security measures to protect it from loss, misuse, access, disclosure, alterations or destruction. Payments for all transactions are processed through Paypal, which uses encryption technology to protect the security of your personal and payment information. Notwithstanding our commitments to protect your information, no method of transmission over the internet or via mobile device, or method of electronic storage, is completely secure, so we cannot guarantee its absolute security.
Client Account Information, Close and Data Retention: You may change or correct your account information at any time directly on the site. Although we'd be sorry to see you go, you may close your account at any time by sending a request to that effect to firstname.lastname@example.org. When you close your account, we may retain information for a commercially reasonable time for backup, archival, or audit purposes. We may retain non-personal information or aggregated data, including usage data, for analytics purposes. If you have any questions about data retention or deletion, please contact us at email@example.com
Social Media: This site contains links to social media websites like Facebook and Twitter. The actions you take through external social media platforms that Genius Design participates on are subject to the conditions of use and privacy policies held by each social media platform respectively.
Other External Links: When you click links on our website, they may direct you to third-party websites that are not controlled by us. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
International Visitors: The Genius Design website is operated in Canada. Although you may be located in another country, when you visit this website, you consent to have your personal data transferred, processed and stored in Canada, and allow Genius Design to use your information in the way described in this policy.
Date of Last Modification
June 15 2016 (version française)